The request to send a Read Receipt is made when the message is being marked as read.Outlook 2010, Outlook 2013 and Outlook 2016įile-> Options-> Mail-> section: Tracking.Tools-> Options-> E-mail Options…-> Tracking Options… The receiver has the Receipts feature turned off.The receiver can have its reasons and choose not to send you a receipt. ![]() Let me sum up a few for you and see if it applies to your situation. ![]() There are quite a couple of reasons for this to happen. ![]() I’ve tested this myself and it worked as expected but I hardly receive a Read Receipt from other people. For some emails I manually set the option “Request a Read Receipt” and for some contacts I always request a Read Receipt via a message rule.
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